Conference paper · 2026
A·C·C·U·R·A·T·E Analytics: Measuring Understanding of ISO 9001 Requirements in Eight Domains
Howie Ng, ISTO CEO · 7th International Conference on Quality Engineering & Management (ICQEM), NOVA University Lisbon — July 2026
Proposes a cognitive-content framework — the revised Bloom taxonomy crossed with ISO 9001’s six content types — giving the eight A·C·C·U·R·A·T·E domains a measurable structure for assessing professional understanding. Builds directly on Croft (2002).